Why did my bonus disappear on Mostbet?
Your bonus may disappear if it expired, was fully used, or bonus rules were not met. Here’s how to check:
- Log in to your Mostbet account.
- Open “Balance” or “Bonuses” section in your profile.
- Check the validity period of the bonus – most casino and sports bonuses have a limited time.
- See if the wagering requirements (rollover) were completed in time. If not, the bonus can be automatically removed.
- Make sure you did not cancel the bonus manually or change to another promo.
- Check your bet history – sometimes the full bonus is used in bets and the remaining balance becomes 0.
If you still don’t see the bonus, contact Support via live chat or email with your login and bonus details. They can check the exact reason for you.